Return & Refund Policy

At wicketworld.store, we want you to be match-ready. If you are not satisfied with your purchase, please review our policy:

  • Return Window: You may request a return or exchange within 7 days of delivery.
  • Eligibility: Items must be in original, unused, and pristine condition with all original packaging, tags, and protective covers intact.
  • Non-Returnable Items: For hygiene and performance reasons, items that have been used in a match or practice session (e.g., knocked-in bats, worn apparel) cannot be returned.
  • Defective Gear: If you receive a product with a manufacturing defect, please contact our support team immediately with clear photographic evidence so we can arrange a replacement or inspection.
  • Refunds: Approved returns will be processed via your original payment method (or as store credit), minus original shipping costs, once our team has verified the condition of the returned item.
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